Food for Agile Thought #140: Smart Decisions, Failed Transitions, Minimum Viable X, Useful Success Metrics

Food for Agile Thought’s issue #140—shared with 16,912 peers—dives into making smart decisions (under uncertainty) and feels with the agile hero of Greek-style transition tragedy. (To counter this possibly frustrating reading experience, we also feature the thoughts of a CEO how to transition in the right way.)

We also analyze the universe of “minimum viable [add something of your choice here],” and we look beyond the traditional NPS metric to define customer success—there is more out there.

Lastly, we get a better understanding of why so many organizations excel at optimizing one thing incrementally and utterly fail at anything innovative. (Are organizations thus probably damned to keep the problem alive they wanted to fix initially?)

Have a great week!

Food for Agile Thought #140: Smart Decisions, Failed Transitions, Minimum Viable X, Useful Success Metrics

🏆 The Essential Read: Smart Decisions

(via Farnam Street): The Ultimate Guide to Making Smart Decisions

Shane Parrish advocates making better decisions through intelligent preparation and understanding.

Agile & Scrum

(via AgileCraft): The Death of an Agile Transformation in Four Acts

Steve Elliott tells the tale of an agile hero whose journey to failure in a big company sounds unsurprisingly familiar.

Matt Bell (via Corporate Rebels): A CEO's Perspective On How To Start An Organizational Transformation

Matt Bell on his approach to starting an agile transition by looking at the HOW (values), then thinking about WHY and finally looking at WHAT we are doing.

📯 From the Blog: Scrum Stakeholder Anti-Patterns

Learn how individual incentives and outdated organizational structures — fostering personal agendas and local optimization efforts — manifest themselves in scrum stakeholder anti-patterns which easily can impede any agile transition.

Scrum Stakeholder Anti-Patterns by Age-of-Product-1650

Read More: Scrum Stakeholder Anti-Patterns.

Product & Lean

Johanna Rothman (via Gurock & TestRail): MVE and MVP: Defining the Difference

Johanna Rothman defines the many possible “minimums” when we think about stories and roadmaps.

andrea saez (via ProdPad): Finding Customer Success: Looking Beyond Metrics

Andrea Saez explains why ProdPad is neither using NPS, nor CSAT, or SLAs to track customer success. What is working for them is something different.

Greg Satell (via I've Studied Hundreds of Organizations. Here's Why Most Can't Innovate

Greg Satell analyzes the efficiency trap of incrementalism and its contribution to the innovator’s dilemma.

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🗞️ Last Week’s Food for Agile Thought Edition

Read more: Food for Agile Thought #139: Self-Organization at Haier, Fear and Trust, Contra Metrics, Sunk Costs.

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