TL; DR: Resolving Team Conflict, Ikigai & Cynefin — Food for Agile Thought #252
Welcome to the 252nd edition of the Food for Agile Thought newsletter, shared with 26,787 peers. This week, we analyze options for resolving team conflict; we learn more about our team’s reason for being, and we think about how we are complicit in change fatigue.
We then advocate the unlearning of user stories, and we learn how to rejuvenate user growth by focusing on unlikely user groups. Moreover, we discover another five ways to tackle churn and improve retention.
Lastly, we embrace another help to get a hold on uncertainty and complexity with the Cynefin framework.
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🏆 The Tip of the Week: Resolving Team Conflict
5 Tools for Team Conflict Resolution:
Agile & Scrum
Ikigai – a formula for successful agile team leadership:
Jeff Gothelf suggests a practice to learn the answer to the question of your team’s reason for being.
Let's Talk About Change Fatigue:
Len Lagestee delves into how we contribute to our change fatigue and what we can do about it.
Harold Jarche runs a retrospective on how the Cynefin framework has influenced his work.
📅 🖥 💯 🇩🇪 Professional Scrum Master Training PSM I — Online: August 25-28, 2020
This guaranteed Professional Scrum Master training is an official Scrum.org class that leads to and includes the industry-recognized PSM I certification. The training is designed as a live virtual class of 4 hours per day and will be offered in German.
Learn more: 📅 🖥 💯 🇩🇪 Professional Scrum Master Live Virtual Class: August 25-28, 2020.
Product & Lean
Stop writing stories, start validating working software:
Matt Philip advocates the unlearning of user stories.
The Adjacent User Theoryand :
Bangaly Kaba recalls how Instagram rejuvenated user growth by focusing on the Adjacent User Theory.
Slaying Churn Monsters: 5 ways to reduce churn better than an exit survey:
Jason Evanish shares five ways to tackle churn and improve retention.
📯 Scrum’s Nature: It Is a Tool; It Is Not About Love or Hate
Regularly, we find articles from developers detailing why ‘Agile’ in general and Scrum’s nature, in particular, deserve our collective disdain.
What has always struck me in this discussion is the fact that Scrum is a tool useful to accomplish one primary task: delivering value to customers of emergent products in complex environments while mitigating an organization’s exposure to risk at the same time. So, if Scrum is not working in an organization, maybe it is because Scrum is applied to the wrong cause in the first place. Or, that its application has been mechanical, driven by folks who don’t know what they are doing. (Seriously, how hard can Scrum be if the manual comprises of 18 pages, right?)
The question then is: Why would I “hate” a tool unsuited for the intended purpose or applied incompetently? Would I hate a hammer for not being capable of accurately driving a screw into a wooden beam? Probably not, as the hammer wasn’t designed for that purpose, and neither sheer will-power nor stamping with your feet will change the fact.
📅 More Training, Workshops, and Events
|Date||Class and Language||City||Price|
|🖥 💯 🇬🇧 August 18 – September 1, 2020||GUARANTEED: Distributed Agile Masterclass (English)||Live Virtual Class||€199 incl. 16% VAT|
|🖥 💯 🇩🇪 August 25-28, 2020||GUARANTEED: Professional Scrum Master Training (PSM I; German; Live Virtual Class)||Live Virtual Class||€1.199 incl. 16% VAT|
|🇬🇧 Sept 7-8, 2020||Professional Scrum Master Training (PSM I; English)||Berlin||€1,179 incl. 16% VAT|
|🖥 🇬🇧 September 15-18, 2020||Advanced Professional Scrum Master Training (PSM II; English; Live Virtual Class)||Live Virtual Class||€1.199 incl. 16% VAT|
|🖥 🇬🇧 Sept 21-24, 2020||Professional Scrum Master Training (PSM I; English; Live Virtual Class)||Live Virtual Class||€1.199 incl. 16% VAT|
|🖥 🇬🇧 Sept 29 to Oct 2, 2020||PSPO I Professional Scrum Product Owner Training (English; Online)||Live Virtual Class||€1.199 incl. 16% VAT|
|🖥 💯 🇩🇪 October 6-9, 2020||GUARANTEED: PSPO I Professional Scrum Product Owner Training (German; Online)||Live Virtual Class||€1.199 incl. 16% VAT|
|🇬🇧 Oct 12-13, 2020||Advanced Professional Scrum Master Training (PSM II; English)||Berlin||€1,499 incl. 16% VAT|
|💯 🇬🇧 Oct 23–24, 2020||GUARANTEED: Agile Camp Berlin 2020 (English)||Berlin||From €129 incl. 16% VAT|
You can book your seat for the training directly by following the corresponding links to the ticket shop. If the procurement process of your organization requires a different purchasing process, please contact Berlin Product People GmbH directly.
📺 Join 2,350-plus Agile Peers on Youtube
Now available on the Age-of-Product Youtube channel:
- 🆕 Remote Agile (1) Replay: Practices and Tools for Scrum Masters, Agile Coaches, and Product Owners.
- Scrum Sprint Retrospective Anti-Patterns.
- Scrum Master Anti-Patterns.
✋ Do Not Miss Out and Learn about Resolving Team Conflict: Join the 7,900-plus Strong ‘Hands-on Agile’ Slack Community
I invite you to join the “Hands-on Agile” Slack Community and enjoy the benefits of a fast-growing, vibrant community of agile practitioners from around the world.
If you like to join all you have to do now is provide your credentials via this Google form, and I will sign you up. By the way, it’s free.