TL; DR: Calm Innovation, Delivery Dates — Food for Agile Thought #370
Welcome to the 370th edition of the Food for Agile Thought newsletter, shared with 36,317 peers. This week, Shane Parrish interviews Tobi Lütke of Shopify about calm innovation, fighting bureaucracy, and scaling Shopify. Also, we reflect on facilitation and decision-making, including the opportunity costs of premature convergence, and learn more about the “Technology, Organization, and Product (TOP)” approach to agility. Moreover, we dissect the background of bad bosses.
Also, we learn from Ian McAllister about essential PM skills, broadening your horizon, and the importance of diversifying your skills as you move up the ladder. Speaking of which, we also share ten real-life examples of mistakes with long-term career-limiting effects for product managers, and we analyze three, unfortunately, prominent ways to trigger waste and frustration in product management.
Finally, we play our favorite broken record again: hands-off the deliberately abstract concept of story points. Moreover, we detail why teams underestimate work—learn more about hubris, dominant voices, and lacking the big picture—and advocate reducing cycle time to improve throughput and predictability. Lastly, Ken Norton shares his approach to what to do “when it’s time for some tough talk.”