Create Personas with the Help of the Engineers

TL; DR: Create Personas with the Help of the Engineers

Creating valuable software requires knowing the customer—we all agree on that, right? The first question that then comes to mind is how to support this product discovery process in a meaningful manner in an agile environment? And the second question follows swiftly: who shall participate in the process—designers and business analysts or the engineers, too?

Read on and learn why personas are useful for product discovery purposes, how to create personas, and why the complete team—including the engineers—needs to participate in their creation.

Create Personas with the Help of the Engineers — Age of Product
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The Overall Retrospective for Team and Stakeholders

TL;DR: The Overall Retrospective

After rebuilding an existing application on a new tech stack within time and under budget our team had an overall retrospective with stakeholders this week to identify systemic issues. We found more than 20 problems in total and derived eight detailed recommendations the organization will need to address when moving forward to the next level of agile product creation.

Read on and learn how we achieved this result in under two hours with an overall retrospective attended by 16 people.

Age of Product: The Overall Retrospective for Team and Stakeholders
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Survey Results: The Net Promoter Score® of SAFe® as a Scaling Framework is – 52

TL; DR: The Net Promoter Score® of SAFe®

I ran a poll on the question “Would You Recommend SAFe® as a Scaling Framework?” from May 3rd, 2017 to May 17th, 2017 to identify the Net Promoter Score® SAFe®.

In total, 212 participants replied during that period. Based on the Net Promoter Score® concept, 142 of those votes identified detractors, 31 promoters, and 39 passives. The resulting Net Promoter Score® of SAFe® as a scaling framework is – 52.

(Disclosure: I participated in the poll, and I belong to the group of the detractors.)

Net Promoter Score® of SAFe® as a Scaling Framework is – 52 (By Age of Product)
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Poll: Would You Recommend SAFe® as a Scaling Framework?

Preliminary Results (May 11th, 2017)

So far, 191 agile practitioners have participated in the ‘Would You Recommend SAFe® as a Scaling Framework?’ poll.

Based on their feedback SAFe®’s Net Promoter Score® is currently calculated at –51.

Participate in the ‘Would You Recommend SAFe® as a Scaling Framework?’ Poll

To participate in the anonymous poll ‘Would You Recommend SAFe® as a Scaling Framework?’ please click this link to the poll’s Google form.

Poll: Would You Recommend SAFe® as a Scaling Framework

Trademark Notices

Please note that both SAFe®, as well as the Net Promoter Score®, are registered trademarks of their respective holders, see below.

SAFe®

“SAFe® is registered marks of Scaled Agile, Inc.” For further information click here.

Net Promoter Score®

“Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.” For further information click here.

How to Align Scrum Teams

TL; DR: How to Align Scrum Teams

Do you remember the good old days when the organization started with its first Scrum team? And the new engineering kid on the block was “merely” supposed to deliver a potentially shippable product increment at the end of a sprint? When no one thought about how to align scrum teams?

The first team was to sound the bell for the upcoming change towards a learning organization. Little did we know back then about the challenges along that route. When teams 2, 3 and 4 joined, shipping a product increment at the end of a sprint became first complicated, and then complex.

It turns out that becoming agile does not only required to create (Scrum) teams. Reaping the full benefits of becoming agile, of becoming a learning organization built around software also requires changing engineering practices. Nowadays, it is all about continuous value delivery.

Agile Transition: How to Align Scrum Teams
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