TL; DR: Decision-Making 2.0, Diamond of Participation — Food for Agile Thought #356
Welcome to the 356th edition of the Food for Agile Thought newsletter, shared with 35,752 peers. This week, we will learn from psychologist Gary Klein how to improve decision-making, particularly as a team, from the benefits of pre-mortems and anonymous voting to the perils of consensus. Also, we detail Tesla’s approach to agility; we explain Sam Kaner et al.’s Diamond of Participation graphic for facilitators, and we encourage you to participate in the survey for the 16th State of Agile report.
Then, we delve into empathy as the superpower of successful product people, enabling the understanding of seemingly tricky stakeholders. Moreover, we suggest to stop “using ‘product market fit’ and instead focus on delivering value to your first ten customers,” and we applaud John Cutler for sharing the template & activity library for the North Star Framework. Following up on the interview with Gary Klein, we also suggest starting your product discovery journey with a pre-mortem: Imagine it is six months later and your product went south; what caused its failure?
Finally, we analyze commonalities and differences in product teams of Facebook, Apple, Amazon, Netflix, and Google, only to return to a classic session from 2012: Marty Cagan shares lessons learned on building products that customers love.