Food for Agile Thought #306: Selling Product’s Success, Method and Framework Prison, Better NPS Surveys, Five Hacks for Your Time

TL; DR: Selling Product’s Success, Method and Framework Prison — Food for Agile Thought #306

Welcome to the 306th edition of the Food for Agile Thought newsletter, shared with 32,841 peers. This week, we delve into selling Product’s success. Also, we apply David Marguest’s ‘thinking time’ and ‘doing time’ concepts to Scrum events, and we learn what we can do to escape the craziness of methods and frameworks.

We then describe how Intercom changed its NPS strategy to provide helpful customer insights across the company; we share Dovetail’s success story of turning a massive set of qualitative data into an actionable roadmap, and we discuss ethical principles to guide your user research.

Lastly, we share a list of tips and tricks to get more out of your working day without putting in more hours, and we point to the importance of understanding the information cascade and its effect on popular estimation techniques.

Food for Agile Thought #306: Selling Product’s Success, Method and Framework Prison, Better NPS Surveys, Five Hacks for Your Time — Age-of-Product.com
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UnSMART Improvements at Retrospectives — Making Your Scrum Work #18

TL; DR: Unsmart Improvements

There are plenty of failure possibilities with Scrum. Given that Scrum is a framework with a reasonable yet short “manual,” this effect should not surprise anyone. One area that typically flies under the radar is improvements. While the Scrum Guide encourages addressing the most impactful ones as soon as possible, it is up to the Scrum team to figure out how to improve. One manifestation of this core team task we often encounter is picking unsmart improvements, though.

Join me and delve into the consequences of picking unsmart improvements as a Scrum Team in less than 90 seconds.

Unsmart Improvements — Making Your Scrum Work #18 — Age-of-Product.com
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Food for Agile Thought #305: Coaching Executive Mindsets, Accountability vs. Responsibility, Why Finding Insights Is So Painful, Big Project Syndrome

TL; DR: Coaching Executive Mindsets, Big Project Syndrome — Food for Agile Thought #305

Welcome to the 305th edition of the Food for Agile Thought newsletter, shared with 32,803 peers. This week, we delve into coaching executive mindsets; we are getting into the zone with the Agile Fluency Model, and we reflect on the difference between accountability and responsibility and how to avoid confusing them.

We then come back to a familiar and highly destructive leadership pattern: turning big ideas into similar-sized projects. Moreover, we point at common analytics problems and how product teams can measure success more effectively, and we mention that output metrics are an obsolete and counterproductive way of measuring human impact in a world of knowledge.

Lastly, we delve into practical aspects of reinventing organizations, from resilience to socio-technical systems to the power of visualization.

Food for Agile Thought #305: Coaching Executive Mindsets, Accountability vs. Responsibility, Why Finding Insights Is So Painful, Big Project Syndrome — Age-of-Product.com
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Food for Agile Thought #304: 147 Logical Fallacies, Agile 2.0, Focusing on Evidence (Not Opinions), INVEST Delivers If…

TL; DR: Logical Fallacies, Agile 2.0 — Food for Agile Thought #304

Welcome to the 304th edition of the Food for Agile Thought newsletter, shared with 32,756 peers. This week, we share an epic list of logical fallacies created by faulty reasoning that influence decision-making. We also listen to an idea of what the next iteration of ‘Agile’ might be — 20 years after the manifesto, and we reject the idea that simply sticking to the INVEST principles will automatically create good user stories.

We then share a list of visualization models to help deal with complexity in product management. Moreover, we learn why going with evidence, not opinions might turn out to be highly lucrative, and we reflect on the benefits of taking our time to get products right.

Lastly, we point at the disservice we accept when we apply false analogies to creating software, and we embrace a template for a Futurospective.

Food for Agile Thought #304: 147 Logical Fallacies, Agile 2.0, Focusing on Evidence (Not Opinions), INVEST Delivers If… — Age-of-Product.com
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Hands-on Agile #34, Sept 7, 2021: Core Protocols for Psychological Safety — Richard Kasperowski

Hands-on Agile #34 w/ Richard Kasperowski

Join Richard Kasperowski and your peers at the 34th Hands-on Agile Meetup on September 7, 2021: “High-Performance Teams: Core Protocols for Psychological Safety and Emotional Intelligence.”

Hands-on Agile #34, Sept 7, 2021: Core Protocols for Psychological Safety — Richard Kasperowski — Age-of-Product.com

🎟 RSVP now on Meetup.com — Seats are limited!

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Skipping Retrospectives? — Making Your Scrum Work #17

TL; DR: Skipping Retrospectives?

There are plenty of failure possibilities with Scrum. Given that Scrum is a framework with a reasonable yet short “manual,” this effect should not surprise anyone. One area where Scrum’s nature of being intentionally incomplete causes issues regularly is whether Scrum teams shall stick to the event schedule even if the team’s life is uneventful? For example, is skipping Retrospectives okay?

Join me and delve into the consequences of skipping Retrospectives in less than 90 seconds.

Skipping Retrospectives — Making Your Scrum Work #17 – Age-of-Product.com
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