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SAFe ®’s NPS ® Score as a Scaling Framework Is -56 According to 505 Survey Participants

by Stefan Wolpers Agile and ScrumAgile Transition

TL; DR: The SAFe ® NPS ® Score as a Scaling Framework Is -56

SAFe® has always been a controversial topic within the agile community. Therefore, back in 2017, I ran a first survey on the Net Promoter Score® of the Scaled Agile Framework SAFe®. The result back then was -52. Four and a half years later, I reran the poll: SAFe® has been through several iterations, and many more agile practitioners have experienced working with it. However, the question still is: Would you recommend SAFe ®?

Executive Summary: SAFe®’s NPS® score based on the 2022 sample equals -56. (For details, see the data below.)

SAFe ®’s NPS ® Score as a Scaling Framework Is -56 According to 505 Survey Participants — Age-of-Product.com

Survey 2022: Would you recommend SAFe ®?

by Stefan Wolpers Agile and ScrumAgile Transition

TL; DR: Survey: Would you recommend SAFe ®?

SAFe® has always been a controversial topic within the agile community. Therefore, back in 2017, I ran a survey on the Net Promoter Score® of the Scaled Agile Framework SAFe®. The result back then was -52. Four and a half years later, I believe it is time to rerun the poll: SAFe® has been through several iterations, and many more agile practitioners have experienced working with it. Moreover, the question still is: Would you recommend SAFe ®?

If you can spare five minutes of your time, please join the community effort and participate in the 2022 SAFe® survey.

Survey 2022: Would you recommend SAFe®? Age-of-Product.com

How to Measure Agility of Organizations and Teams—The Results of the Agile Maturity Survey

by Stefan Wolpers Agile and ScrumAgile Transition

TL;DR: How to Measure Agility of Organizations and Teams

Is every organization suited to become ‘agile?’ If so: How to measure agility? And if not: Wouldn’t it be great figuring that out before embarking on a futile and expensive journey?

Back in October and November 2017, I ran a survey to identify contributing factors to an organization’s or a team’s agile maturity. In total, 86 people participated. Based on their answers, I aggregated a preliminary taxonomy of agility related factors.

This taxonomy was first presented on the Hands-on Agile Berlin meetup on November 30th, 2017.

On February 3rd, 2018, 20-plus people will join a hackathon to build an agility assessment framework based on this taxonomy. The goal of the workshop is to provide the first version of a tool that empowers agile practitioners to measure agility, be it an organization’s suitability for agile practices or a team’s progress on its path to becoming agile.

Measure Agility of Organizations and Teams — Age of Product

Food for Agile Thought #119: Business Agility, Agile Career Lessons, Product Design by Committee

by Stefan Wolpers News

Food for Agile Thought’s issue #119—shared with 12,907 peers—addresses the decision process in groups, how XScale’s business agility approach works, and why cargo cult agile usually means running in circles.

We share a handy guide on how to deal with engineering teams, and why you need to include them in any persona creation activity. We also have a look at Buffer’s 6-week product cycle.

Lastly, we cover why product management by committee is doomed from the start, and we learn about how hard it is as a corporation to get from a big idea to a sustainable product.

Have a great week!

Food for Agile Thought #119: Business Agility, Agile Career Lessons, Product Design by Committee

Survey Results: The Net Promoter Score® of SAFe® as a Scaling Framework is – 52

by Stefan Wolpers Agile and ScrumAgile Transition

TL; DR: The Net Promoter Score® of SAFe®

I ran a poll on the question “Would You Recommend SAFe® as a Scaling Framework?” from May 3rd, 2017 to May 17th, 2017 to identify the Net Promoter Score® SAFe®.

In total, 212 participants replied during that period. Based on the Net Promoter Score® concept, 142 of those votes identified detractors, 31 promoters, and 39 passives. The resulting Net Promoter Score® of SAFe® as a scaling framework is – 52.

(Disclosure: I participated in the poll, and I belong to the group of the detractors.)

Net Promoter Score® of SAFe® as a Scaling Framework is – 52 (By Age of Product)

Poll: Would You Recommend SAFe® as a Scaling Framework?

by Stefan Wolpers Agile and ScrumAgile Transition

Preliminary Results (May 11th, 2017)

So far, 191 agile practitioners have participated in the ‘Would You Recommend SAFe® as a Scaling Framework?’ poll.

Based on their feedback SAFe®’s Net Promoter Score® is currently calculated at –51.

Participate in the ‘Would You Recommend SAFe® as a Scaling Framework?’ Poll

To participate in the anonymous poll ‘Would You Recommend SAFe® as a Scaling Framework?’ please click this link to the poll’s Google form.

Trademark Notices

Please note that both SAFe®, as well as the Net Promoter Score®, are registered trademarks of their respective holders, see below.

SAFe®

“SAFe® is registered marks of Scaled Agile, Inc.” For further information click here.

Net Promoter Score®

“Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.” For further information click here.

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Professional Scrum Trainer Stefan Wolpers

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