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Food for Agile Thought #440: Brilliant Jerks, Product Operating Model Template, Backlog Organization Patterns, Shape Up in Practice

TL; DR: Product Operating Model Template — Food for Agile Thought #440

Welcome to the 440th edition of the Food for Agile Thought newsletter, shared with 42,461 peers. This week, Andy Birds shares a product operating model template to enhance ROI and customer outcomes. Brendan Gregg critiques the impact of disruptive “brilliant jerks” in engineering, while John Cutler advocates for engagement over layoffs. Also, Alex Debecker shares Basecamp’s Shape Up methodology, and Murray Robinson discusses the commodification of methodologies.

Then, Itamar Gilad warns about the potential pitfalls of Generative AI in degrading product culture. Roger Martin critiques traditional strategic planning, emphasizing genuine strategic thinking. Moreover, Ant Murphy introduces innovative Product Backlog formats and management techniques, and Teresa Torres and Stephanie Leue discuss transitioning from a feature factory to continuous discovery.

Lastly, Dave Rooney suggests replacing Story Points with simpler metrics, such as counting completed user stories. Nočnica Mellifera warns against misusing DORA metrics as high-stakes personnel tools. Abi Noda and Tim Cochran also promote qualitative metrics for measuring developer productivity. Cameron Presley advocates for blameless postmortems to learn from failures. Finally, Benedict Evans discusses evolving AI use cases, considering its potential to manage complex tasks.


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🏆 The Tip of the Week: Product Operating Model Template

Andy Birds (via ThoughtWorks): How to create a product operating model to support product organization transformation

Andy Birds discusses transforming enterprises into product organizations by adopting a product operating model (POM) that prioritizes data-informed decisions, accelerates delivery, and enhances investment ROI by focusing on customer outcomes.

🍋 Lemon of the Week

We are Lemon-free this week.

➿ Agile & Scrum

Brendan Gregg: Brilliant Jerks in Engineering

Brendan Gregg discusses the detrimental impact of “brilliant jerks” in engineering, distinguishing between selfless and selfish types and advocating for company policies that do not tolerate such disruptive behaviors.

John Cutler: Why Aren't We Talking About Continuous Improvement?

John Cutler reflects on his crisis with continuous improvement in tech, questioning the role of layoffs versus engagement in company transformations and advocating for a return to core principles like Kaizen.

Alex Debecker (via Mind The Product): 7 lessons from trialling Basecamp's 'Shape Up' methodology

Alex Debecker shares insights from implementing Basecamp’s Shape Up methodology, highlighting its departure from traditional development, which does not involve Sprints or tasks and focuses on unified problem-solving.

Murray Robinson: The Way is Dead. Long live the Way!

Referring to an article by John Cutler, Murray Robinson explores the lifecycle of methodologies using Simon Wardley’s concept of commodification, illustrating the evolution from innovative practices to standardized methods across fields like Data, Business Agility, and DevOps.

🎓 🖥 🇬🇧 Advanced Professional Scrum Master Training w/ PSM II Certificate — May 28-29, 2024

Discover Scrum’s four success principles in this official Scrum.org class for Advanced Scrum Masters, including the industry-acknowledged PSM II certification. This PSFS training class is in English.

Enjoy the benefits of a live virtual immersive class with like-minded agile peers from 09:00 – 17:30 CEST.

Learn more: 🖥 💯 🇬🇧 Advanced Professional Scrum Master Training w/ PSM II Certificate — May 28-29, 2024.

Customer Voice: “Since about 12 people have already asked me these last 2 days: Yes, taking one of Stefan Wolpers’ classes is a mind-blowing experience. He’s actually the most adroit facilitator I’ve met after Guy Kawasaki & Roland Busch. It all flows like a silk ribbon in a soft spring breeze but with a strong authenticity that prevents the thing from feeling all Del Monte Canned Corporate Facilitation(tm). It may be due to his seemingly effortless mastery of the Liberating Structures. He doesn’t “teach to the test,” yet when you take the open practice assessments; you somehow score 95+ the first time. I dunno, it’s magic or Mozart, you pick.” (Source.)

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🎯 Product

Itamar Gilad: What Does Generative AI Mean For Product Development?

Itamar Gilad examines the transformative impact and potential risks of Generative AI in product development, cautioning against its ability to degrade product culture and generate low-quality products quickly.

Roger Martin (via YouTube): 📺 A Plan Is Not a Strategy

Roger Martin argues that actual strategy involves stepping out of comfort zones, contrasting with common strategic planning, which often lacks genuine strategic thinking.

Ant Murphy (via YouTube): 📺 8 Different Ways to Organize your Product Backlog

Ant Murphy explores eight Product Backlog formats and advanced management techniques to enhance focus and improve outcomes, offering solutions for those overwhelmed by traditional tools like Jira.

Teresa Torres: 📺 Shifting from a Feature Factory to Continuous Discovery

Teresa Torres talks to Stephanie Leue, providing insights into shifting from a feature factory to a continuous discovery approach.

📈 Scrum Master Tasks: Let's Bust Some Myths!

Rumor says that a great Scrum Master supports one team at a time. If that is true, how do you spend your time with the team members, helping them become self-managing? Moreover, what about stakeholders and the organization? Let’s gather some data on Scrum Master tasks anonymously and answer the question!

Please join the 2024 survey on Scrum Master tasks here.

🛠 Concepts, Tools & Measuring

Dave Rooney: Ultimately, There's No Point!

Dave Rooney advocates for discarding Story Points in agile processes, emphasizing more straightforward metrics like counting completed user stories to boost productivity and value delivery.

Nočnica Mellifera (via The New Stack): The Wrong Way to Use DORA Metrics

Nočnica Mellifera examines the misuse of DORA metrics, meant to enhance developer enablement but often misinterpreted as high-stakes metrics for staffing decisions, highlighting the need for mindful application beyond mere numbers.

Abi Noda: Measuring Developer Productivity via Humans

Abi Noda and Tim Cochran emphasize qualitative metrics in measuring developer productivity. They argue that data from developers themselves offers a richer, more accurate measure of productivity than traditional system-based metrics. Their approach aims to understand productivity from the developers’ perspective, advocating for a human-centered metric system in organizational assessments.

Cameron Presley: Learning From Failures: Leveraging Postmortems for Good

Cameron Presley emphasizes learning from failures, advocating for postmortems that analyze outages without blaming to prevent recurring issues and continually improve systems.

🎶 Encore

Benedict Evans: Looking for AI use-cases

Benedict Evans discusses the evolving use cases for AI like ChatGPT, noting its capabilities and limitations and speculating on its potential to handle complex, multi-step tasks without specialized software for each.

📅 Scrum Training & Event Schedule

You can secure your seat for Scrum training classes, workshops, and meetups directly by following the corresponding link in the table below:

Date Class and Language City Price
🖥 💯 🇬🇧 November 21, 2024 GUARANTEED: Professional Scrum Facilitation Skills Class (PSFS; English; Live Virtual Class) Live Virtual Class €749 incl. 19% VAT
🖥 💯 🇩🇪 December 10-11, 2024 GUARANTEED: Professional Scrum Product Owner Training (PSPO I; German; Live Virtual Class) Live Virtual Class €1,299 incl. 19% VAT
🖥 💯 🇩🇪 December 12, 2024 GUARANTEED: Professional Product Discovery and Validation Class (PPDV; German; Live Virtual Class) Live Virtual Class €749 incl. 19% VAT
🖥 💯 🇬🇧 December 18-19, 2024 GUARANTEED: Professional Scrum Master Advanced Training (PSM II; English; Live Virtual Class) Live Virtual Class €1,299 incl. 19% VAT
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🖥 🇩🇪 January 28-31, 2025 Professional Scrum Product Owner Training (PSPO I; German; Live Virtual Class) Live Virtual Class €1,299 incl. 19% VAT
🖥 🇬🇧 February 12-13, 2025 Professional Scrum Master Advanced Training (PSM II; English; Live Virtual Class) Live Virtual Class €1,299 incl. 19% VAT

See all upcoming classes here.

You can book your seat for the training directly by following the corresponding links to the ticket shop. If the procurement process of your organization requires a different purchasing process, please contact Berlin Product People GmbH directly.

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Help your team to learn about Ancient Scrum by pointing them to the free Scrum Anti-Patterns Guide:

🗞️ Last Week’s Food for Agile Thought Edition

Read more: Food for Agile Thought #439: Ancient Scrum, AI Product Management, OKRs and Product Roadmaps, Perils of the Agile Community.

Categories: News
Stefan Wolpers: Stefan, based near Hamburg, Germany, has worked for 18-plus years as a Product Manager, Product Owner, Agile Coach, and Scrum Master. He is a Professional Scrum Trainer (PST) with Scrum.org and the author of Pearson’s “Scrum Anti-Patterns Guide.” He has developed B2C as well as B2B software, for startups as well as corporations, including a former Google subsidiary. Stefan curates the ‘Food for Agile Thought’ newsletter and organizes the Hands-on Agile Conference, a Barcamp for agile practitioners.
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