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Food for Agile Thought #405: Dysfunction Mapping, Guide to Product Ideas, Resistance To Change, Acing Product Manager Interviews

TL; DR: Dysfunction Mapping — Food for Agile Thought #405

Welcome to the 405th edition of the Food for Agile Thought newsletter, shared with 48,416 peers. This week, we delve into Maarten Dalmijn’s introduction of “Dysfunction Mapping” to address organizational complexities, explore the principles behind Jeff Bezos’ success as dissected by Jason Evanish, and learn about the emotional roots of resistance to change with insights from David Burkus. Additionally, Miss_HayaX reflects on the prevalent use of Scrum in technical projects and explores when teams might consider alternatives.

Then, we discover Peter Yang’s valuable insights on acing behavioral interviews for PM candidates, explore what Deb Liu learns from the 1960s Milgram experiment about requests, and dive into Lenny Rachitsky’s comprehensive playbook for kickstarting and scaling B2B businesses.

Finally, we explore Tim Metz’s advocacy for essential “team health checks,” delve into Christoph Roser’s insights into the “soft power” of the Toyota Production System, unravel Kim Scott’s reflections on the misconceptions surrounding Radical Candor, and find out about a precarious alternative approach to Product Backlog refinement.

🏅 The most popular discussion on LinkedIn this week was: What is the worst #Retrospective #antipattern you have encountered?

📖 Get notified when the Scrum Anti-Patterns Guide book is available!

Did you miss the previous Food for Agile Thought’s issue 404?

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🏆 The Tip of the Week: Dysfunction Mapping

Maarten Dalmijn: A Gentle Introduction to Dysfunction Mapping

Maarten Dalmijn emphasizes that all organizations face problems, and the real challenge is viewing these problems from a system’s perspective, introducing the concept of “Dysfunction Mapping” to address organizational complexities.

🍋 Lemon of the Week

(via Leading Agile): How to Create a Definition of Ready

The protagonists promote a dangerous alternative to deal with a non-issue if a team values and practices proper Product Backlog refinement.

➿ Agile & Scrum

Jason Evanish (via Get Lighthouse): Jeff Bezos’ Leadership Style: 5 Powerful Principles to Apply

Jason Evanish explores Jeff Bezos’ leadership style, highlighting the five principles that helped him build one of the world’s most valuable companies.

David Burkus: How To Overcome Resistance To Change

David Burkus explores the emotional reasons behind employee resistance to organizational change rather than the change itself, suggesting the need to address underlying emotions.

(via Reddit): At what point does a team reach the ‘tipping point’ where following Scrum becomes a burden rather than an asset?

Miss_HayaX highlights the prevalence of Scrum in technical project development, reflecting on various experiences and asking when a team should consider alternatives to Scrum.

🎓 🖥 🇬🇧 Advanced Professional Scrum Master Online Training w/ PSM II Certificate — August 29-30, 2023

Discover Scrum’s four success principles in this official Scrum.org Advanced Scrum Master training class including the industry-recognized PSM II certification. The PSM II training class is designed as a live virtual class and will be offered in English.

Enjoy the benefits of a compact immersive class with like-minded agile peers from 09:00 – 17:30 o’clock CEST.

Learn more: 🖥 🇬🇧 Advanced Professional Scrum Master Online Training w/ PSM II Certificate — August 29-30, 2023.

👉 From time to time, we can offer last-minute seats for training classes at cost to individuals who do not have access to a corporate training budget. If you like to be notified about these opportunities, please register here.

🎯 Product

Peter Yang: 10 Advanced Tips to Ace Your PM Behavioral Interviews

Peter Yang shares insights from interviewing hundreds of PM candidates, revealing that behavioral interviews often determine the outcome, sharing ten advanced tips to excel and avoid common mistakes.

Lenny Rachitsky: How the most successful B2B startups came up with their original idea

Lenny Rachitsky announces an in-depth playbook for starting and scaling a B2B business based on interviews with successful B2B companies.

Deb Liu: The Dark Side of Influence: Understanding the Power of Requests

Deb Liu reflects on what the 1960s Milgram experiment can teach us about asking and being asked.

📯 Minimum Viable Library (1) — Scrum Master Edition

The Minimum Viable Library is available! Explore a series of carefully curated collections of essential books, newsletters, podcasts, and tools to elevate your agile expertise.

Read on and learn how the recommendations for Scrum Masters cover a wide range of topics, including Scrum, servant leadership, customer value creation, coaching teams, improving team dynamics through Retrospectives, and navigating agile enterprise transformations.

Learn more: Minimum Viable Library (1) — Scrum Master Edition.

🛠 Concepts, Tools & Measuring

Tim Metz (via Parabol Focus): 9 Team Health Check Methods To Unlock Team Potential

Tim Metz emphasizes the importance of “team health checks” in the workplace, likening them to a doctor’s visit for warning signs like burnout or productivity dips.

Christoph Roser: The Soft Power of the Toyota Production System—Yokoten, Nemawashi, and More

Christoph Roser delves into the “soft power” of the Toyota Production System, contrasting it with the “hard power” prevalent in Western companies.

Kim Scott (via Medium): Brutal Honesty and Radical Candor: 6 Ways You’re Getting Radical Candor Wrong and 6 Ways to Get It Right

Kim Scott reflects on the misunderstandings surrounding Radical Candor, a concept often mislabeled as brutal honesty or a license to be rude.

🎶 Encore

There are no entries to this category this week.

📅 Scrum Training & Event Schedule

You can secure your seat for Scrum training classes, workshops, and meetups directly by following the corresponding link in the table below:

Date Class and Language City Price
🖥 💯 🇬🇧 November 21, 2024 GUARANTEED: Professional Scrum Facilitation Skills Class (PSFS; English; Live Virtual Class) Live Virtual Class €749 incl. 19% VAT
🖥 💯 🇩🇪 December 10-11, 2024 GUARANTEED: Professional Scrum Product Owner Training (PSPO I; German; Live Virtual Class) Live Virtual Class €1,299 incl. 19% VAT
🖥 💯 🇩🇪 December 12, 2024 GUARANTEED: Professional Product Discovery and Validation Class (PPDV; German; Live Virtual Class) Live Virtual Class €749 incl. 19% VAT
🖥 💯 🇬🇧 December 18-19, 2024 GUARANTEED: Professional Scrum Master Advanced Training (PSM II; English; Live Virtual Class) Live Virtual Class €1,299 incl. 19% VAT
🖥 💯 🇬🇧 Feburary 4-6, 2025 GUARANTEED: Hands-on Agile 2025: From Concept-Based to Context-Based Agility (English) Live Virtual Conference FREE
🖥 🇩🇪 January 28-31, 2025 Professional Scrum Product Owner Training (PSPO I; German; Live Virtual Class) Live Virtual Class €1,299 incl. 19% VAT
🖥 🇬🇧 February 12-13, 2025 Professional Scrum Master Advanced Training (PSM II; English; Live Virtual Class) Live Virtual Class €1,299 incl. 19% VAT

See all upcoming classes here.

You can book your seat for the training directly by following the corresponding links to the ticket shop. If the procurement process of your organization requires a different purchasing process, please contact Berlin Product People GmbH directly.

📺 Join 5,000-plus Agile Peers on Youtube

Now available on the Age-of-Product Youtube channel to improve learning, for example, about social status:

✋ Do Not Miss Out and Learn more about Dysfunction Mapping — Join the 12,000-plus Strong ‘Hands-on Agile’ Slack Community

I invite you to join the “Hands-on Agile” Slack Community and enjoy the benefits of a fast-growing, vibrant community of agile practitioners from around the world.

If you like to join all you have to do now is provide your credentials via this Google form, and I will sign you up. By the way, it’s free.

Help your team to explore dysfunction mapping by pointing them to the free Scrum Anti-Patterns Guide:

🗞️ Last Week’s Food for Agile Thought Edition

Read more: Food for Agile Thought #404: Social Status, In Defense of Strategy, Broken Ownership, Amazon’s Document Culture.

Categories: News
Stefan Wolpers: Stefan, based near Hamburg, Germany, has worked for 18-plus years as a Product Manager, Product Owner, Agile Coach, and Scrum Master. He is a Professional Scrum Trainer (PST) with Scrum.org and the author of Pearson’s “Scrum Anti-Patterns Guide.” He has developed B2C as well as B2B software, for startups as well as corporations, including a former Google subsidiary. Stefan curates the ‘Food for Agile Thought’ newsletter and organizes the Hands-on Agile Conference, a Barcamp for agile practitioners.
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