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Food for Agile Thought #396: How to Give Constructive Feedback, Cognitive Bias in Product, Learning Scrum Just-In-Time, Agile & UX: A Failed Marriage?

TL; DR: Constructive Feedback Framework — Food for Agile Thought #396

Welcome to the 396th edition of the Food for Agile Thought newsletter, shared with 47,254 peers. This week, we learn about Roman Pichler’s new constructive feedback framework to help you to have difficult conversations with stakeholders, management, and team members. Moreover, we share lessons learned on ‘instilling Agile and Scrum knowledge based on a Just-In-Time strategy’ and point to the obvious: Working extra hard and overtime causes stress and burnout and will, inevitably, lead to mistakes.

Then, we delve into the psychology behind questionable decision product people make, from sunk cost fallacy to the Halo effect, and appreciate Steven Sinofsky’s epic essay on ‘patterns and practices in the creation, rise, and fall of platforms.’ Also, we analyze the intersection of artificial intelligence and product management, for example, ‘AI’s ability to emulate human cognition’ and provide insight into the effort to integrate User Experience & Design (UX) within the Agile software development frameworks: Agile & UX — a failed marriage?

Finally, we Look back at 20 years of the Double Diamond, now available in version 4.1, supporting the concept with a long list of product discovery practices, from the Concierge Test to the Fake Door Test to A/B testing. Lastly, Marc Andreessen goes all in on artificial intelligence, claiming it is a ‘way to make everything we care about better,’ and Google Cloud provides a free, curated collection of content on generative AI products and technologies.

🏅 The most popular discussion on LinkedIn this week was: Introducing: The Minimum Viable Library — #ScrumMaster edition!

📖 Get notified when the Scrum Anti-Patterns Guide book is available!

Did you miss the previous Food for Agile Thought’s issue 395?

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🎓 Join Stefan in one of his upcoming Professional Scrum training classes!

🏆 The Tip of the Week: How to Give Constructive Feedback

Roman Pichler: How to Offer Constructive Feedback: A Framework for Product People

Roman Pichler created a framework to help you to have difficult conversations with stakeholders, management, and team members.

🍋 The Lemon of the Week — From the Archives

(via News.YC (HackerNews)): Agile sucks for software development and I’m tired of pretending it doesn’t

In a rambling thread, nabazlbhf1337 delves into ‘agile extremism’ and its supposedly resulting collateral damage.

➿ Agile & Scrum

(via Agile Alliance): Adopting Scrum in a Management Team with a Just-In-Time Learning Approach

Erik De Bos shares lessons learned on ‘instilling Agile and Scrum knowledge based on a Just-In-Time strategy.’

Mike Cohn: Why Sustainable Pace Is So Important to Agile Teams

Mike Cohn points to the obvious: Working extra hard and overtime causes stress and burnout and will, inevitably, lead to mistakes.

(via Medium): Fixing Agile. Part 1

Alexander Ryazanov, noting that ‘Agile’ has drifted too far away from original ideas, ventures out to fix it.

🎓 🖥 💯 🇩🇪 Professional Scrum Master Schulung mit PSM I Zertifikat — 21. und 22. Juni 2023

Entdecken Sie die vier Erfolgsprinzipien von Scrum mit dieser garantierten offiziellen Scrum.org Professional Scrum Master-Schulung, die zur branchenweit anerkannten PSM I-Zertifizierung führt und diese beinhaltet. Die Unterrichtssprache ist Deutsch.

Genießen Sie die Vorteile eines kompakten intensiven virtuellen Live-Kurses mit gleichgesinnten agilen Peers von 09:00 – 17:30 Uhr.

Erfahren Sie mehr: 🖥 💯 🇩🇪 Professional Scrum Master Schulung mit PSM I Zertifikat — 21. und 22. Juni 2023.

👉 From time to time, we can offer last-minute seats for training classes at cost to individuals who do not have access to a corporate training budget. If you like to be notified about these opportunities, please register here.

🎯 Product

Christine Itwaru (via Mind The Product): How to deal with cognitive bias in Product

Christine Itwaru delves into the psychology behind questionable decision product people make, from sunk cost fallacy to the Halo effect.

Steven Sinofsky: Ultimate Guide to Platforms

Steven Sinofsky wrote an epic essay on ‘patterns and practices in the creation, rise, and fall of platforms.’

(via Mind The Product): From LaLa Land to The Matrix: Can AI replace product management?

Jing Hu analyzes the intersection of artificial intelligence and product management, for example, ‘AI’s ability to emulate human cognition.’

📯 Scrum Master Interview Questions — ChatGPT Edition

Previously, I tested how ChatGPT would answer questions from the Scrum Master Interview Guide; see below. Back in January 2023, I would not have taken the next step in the Scrum Master interview process, inviting ChatGPT to a full-size interview with several Scrum team members.

So, if the GPT 3.5 or 4.0 models still need to be better to pass the interview hurdle, what about their capability to create similar interview questions? Enjoy the following article on my excursion into creating Scrum Master interview questions with ChatGPT.

Learn more: Scrum Master Interview Questions — ChatGPT Edition.

🛠 Concepts, Tools & Measuring

(via UX Collective): Agile & UX: a failed marriage?

Aviram (Avi) Vijh provides insight into the effort to integrate User Experience & Design (UX) within the Agile software development frameworks.

(via uxdesign.cc): Double Diamond v4.1: an operating manual for designers using AI

Looking back at 20 years of the Double Diamond, Darren Yeo reports on its latest incarnation.

Bart Jaworski (via UX Collective): The ultimate guide to Product Discovery Techniques

Bart Jaworski shares a long list of product discovery practices, from the Concierge Test to the Fake Door Test to A/B testing.

🎶 Encore

Marc Andreessen (via Andreessen Horowitz): Why AI Will Save the World

Marc Andreessen goes all in on artificial intelligence, claiming it is a ‘way to make everything we care about better.’

(via Google Cloud): generative AI learning path

“This learning path guides you through a curated collection of content on generative AI products and technologies, from the fundamentals of Large Language Models to how to create and deploy generative AI solutions on Google Cloud.”

📅 Scrum Training & Event Schedule

You can secure your seat for Scrum training classes, workshops, and meetups directly by following the corresponding link in the table below:

Date Class and Language City Price
🖥 💯 🇬🇧 November 21, 2024 GUARANTEED: Professional Scrum Facilitation Skills Class (PSFS; English; Live Virtual Class) Live Virtual Class €749 incl. 19% VAT
🖥 💯 🇩🇪 December 10-11, 2024 GUARANTEED: Professional Scrum Product Owner Training (PSPO I; German; Live Virtual Class) Live Virtual Class €1,299 incl. 19% VAT
🖥 💯 🇩🇪 December 12, 2024 GUARANTEED: Professional Product Discovery and Validation Class (PPDV; German; Live Virtual Class) Live Virtual Class €749 incl. 19% VAT
🖥 💯 🇬🇧 December 18-19, 2024 GUARANTEED: Professional Scrum Master Advanced Training (PSM II; English; Live Virtual Class) Live Virtual Class €1,299 incl. 19% VAT
🖥 💯 🇬🇧 Feburary 4-6, 2025 GUARANTEED: Hands-on Agile 2025: From Concept-Based to Context-Based Agility (English) Live Virtual Conference FREE
🖥 🇩🇪 January 28-31, 2025 Professional Scrum Product Owner Training (PSPO I; German; Live Virtual Class) Live Virtual Class €1,299 incl. 19% VAT
🖥 🇬🇧 February 12-13, 2025 Professional Scrum Master Advanced Training (PSM II; English; Live Virtual Class) Live Virtual Class €1,299 incl. 19% VAT

See all upcoming classes here.

You can book your seat for the training directly by following the corresponding links to the ticket shop. If the procurement process of your organization requires a different purchasing process, please contact Berlin Product People GmbH directly.

📺 Join 5,000-plus Agile Peers on Youtube

Now available on the Age-of-Product Youtube channel to improve learning, for example, about how to give constructive feedback:

✋ Do Not Miss Out and Learn more about Constructive Feedback — Join the 12,000-plus Strong ‘Hands-on Agile’ Slack Community

I invite you to join the “Hands-on Agile” Slack Community and enjoy the benefits of a fast-growing, vibrant community of agile practitioners from around the world.

If you like to join all you have to do now is provide your credentials via this Google form, and I will sign you up. By the way, it’s free.

Help your team to explore constructive feedback by pointing them to the free Scrum Anti-Patterns Guide:

🗞️ Last Week’s Food for Agile Thought Edition

Read more: Food for Agile Thought #395: Micromanagement Is Good, Cracking Product Strategy, FAST Agile Beats Scrum, Tracking User Insights.

Categories: News
Stefan Wolpers: Stefan, based near Hamburg, Germany, has worked for 18-plus years as a Product Manager, Product Owner, Agile Coach, and Scrum Master. He is a Professional Scrum Trainer (PST) with Scrum.org and the author of Pearson’s “Scrum Anti-Patterns Guide.” He has developed B2C as well as B2B software, for startups as well as corporations, including a former Google subsidiary. Stefan curates the ‘Food for Agile Thought’ newsletter and organizes the Hands-on Agile Conference, a Barcamp for agile practitioners.
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