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Food for Agile Thought #342: Agile Laggards, Fireside Chat with Marty Cagan, Stakeholder Trust, How to (Really) Measure NPS

TL; DR: Agile Laggards, Fireside Chat with Marty Cagan — Food for Agile Thought #342

Welcome to the 342nd edition of the Food for Agile Thought newsletter, shared with 35,264 peers. This week, we point to Geoffrey Moore’s ‘Technology Adoption Life Cycle,’ and that ‘Agile’ has entered the laggards segment. We also delve into an essential team success factor — stakeholder trust — and reflect on ‘balancing long-lived teams with short term coordination and alignment.’

Then, we learn how to determine best whether an idea is worth pursuing and define six ‘first principles’ for product leaders to deal with team topology, from ownership to alignment to autonomy. Moreover, we follow Behzod Sirjani, who believes that NPS has been turned into a useless vanity metric while it has actual value for measuring ‘word-of-mouth loops.’

Also, we advocate not focusing on productivity but, for example, on value, quality, speed, and flexibility, as they may lead to higher productivity later on. Lastly, we enjoy a fireside chat with Marty Cagan, where he addresses empowerment, adopting a product-led mindset, and why project-oriented companies should consider becoming product-oriented.

Did you miss the previous Food for Agile Thought’s issue #341?

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📅 Join 260-plus peers on May 30, 2022: HoA #42: The Skinny on Lean Roadmapping and OKRs w/ Janna Bastow.

🏆 The Tip of the Week

Marty Cagan (via Mind The Product): 📺 Fireside chat with Marty Cagan

In this video, Marty Cagan addresses empowerment, adopting a product-led mindset, and why project-oriented companies should consider becoming product-oriented.

➿ Agile & Scrum: Agile Laggards

Mike Griffiths: Agile Adoption – Left to Right is the Way to Go

Mike Griffiths points to Geoffrey Moore’s ‘Technology Adoption Life Cycle,’ and that ‘Agile’ has entered the agile laggards segment, leading to shortcuts and the wrong mindset.

James Shore: Stakeholder Trust

In this excerpt from ‘The Art of Agile Development,’ James Shore delves into an essential team success factor.

Chris Combe (via Better Programming): Stable Teams and Dynamic Structures

Chris Combe reflects on ‘balancing long-lived teams with short term coordination and alignment.’

🎓 🖥 💯 🇬🇧 Advanced Professional Scrum Master Online Training w/ PSM II Certificate — May 31 – June 1, 2022

Discover Scrum’s four success principles in this guaranteed official Scrum.org Advanced Scrum Master training class including the industry-recognized PSM II certification. The PSM II training class is designed as a live virtual class and will be offered in English.

Enjoy the benefits of an compact class of two sessions with like-minded agile peers from 09:00 – 17:30 o’clock CEST.

Learn more: 🖥 💯 🇬🇧 Advanced Professional Scrum Master Online Training w/ PSM II Certificate — May 31 – June 1, 2022.

Customer review: “It was a second time I attended a training led by Stefan and I strongly recommend. Stefan puts a strong emphasis on liberating structures and students interactions. He’s an excellent trainer and his classes are highly engaging. Overall – one of my best learning experiences. I felt very confident taking my PSM II assessment two days after the class and passed on my first attempt” (Link.)

👉 From time to time, we can offer last-minute seats for training classes at cost to individuals who do not have access to a corporate training budget. If you like to be notified about these opportunities, please register here.

🎯 Product

Petra Wille: Learning from Other Product People: Patrick Sauerwein on the Product Community of Practice at Deutsche Telekom

Petra Wille interviews Patrick Sauerwein on CoP lessons learned, from formats to inviting external guests to impact.

Lenny Rachitsky and Todd Jackson: How to Validate Your Startup Idea

Todd Jackson shares his experience as a seed-stage investor at First Round Capital on how to best figure out whether an idea is worth pursuing.

Yi Lv: Productivity Focus

Yi Lv advocates not focusing on productivity but, for example, on value, quality, speed, and flexibility, as they may lead to higher productivity later on.

📯 How to Pass the Product Owner Certification — PSPO I, PSPO II, and PSPO III

The first article of this mini-series established that you do not need a certificate to become good at what you do, for example, working as a Scrum Master or Product Owner. However, getting certified may be a piece of sound investment advice. If you want to take advantage of the signaling power that Scrum certificates seem to have, the question is how to pass the Product Owner certification?

👉 Learn more: How to Pass the Product Owner Certification — PSPO I, PSPO II, and PSPO III.

🛠 Concepts, Tools & Measuring

(via UX Collective): Team Topology: 6 ‘First Principles’ for Product Leaders

Afonso Franco defines six ‘first principles’ for product leaders to deal with team topology, from ownership to alignment to autonomy.

Behzod Sirjani (via Reforge): How to (Really) Measure NPS

Behzod Sirjani believes that NPS has been turned into a useless vanity metric while it has actual value for measuring ‘word-of-mouth loops.’

✂️ Cutting Room Floor

John Cutler: Old Guard, New Guard

John Cutler reflects on change, contrasting different viewpoints of incumbents and change agents.

📅 Scrum Training & Event Schedule

You can secure your seat for Scrum training classes, workshops, and meetups directly by following the corresponding link in the table below:

Date Class and Language City Price
🖥 💯 🇬🇧 November 21, 2024 GUARANTEED: Professional Scrum Facilitation Skills Class (PSFS; English; Live Virtual Class) Live Virtual Class €749 incl. 19% VAT
🖥 💯 🇩🇪 December 10-11, 2024 GUARANTEED: Professional Scrum Product Owner Training (PSPO I; German; Live Virtual Class) Live Virtual Class €1,299 incl. 19% VAT
🖥 💯 🇩🇪 December 12, 2024 GUARANTEED: Professional Product Discovery and Validation Class (PPDV; German; Live Virtual Class) Live Virtual Class €749 incl. 19% VAT
🖥 💯 🇬🇧 December 18-19, 2024 GUARANTEED: Professional Scrum Master Advanced Training (PSM II; English; Live Virtual Class) Live Virtual Class €1,299 incl. 19% VAT
🖥 💯 🇬🇧 Feburary 4-6, 2025 GUARANTEED: Hands-on Agile 2025: From Concept-Based to Context-Based Agility (English) Live Virtual Conference FREE
🖥 🇩🇪 January 28-31, 2025 Professional Scrum Product Owner Training (PSPO I; German; Live Virtual Class) Live Virtual Class €1,299 incl. 19% VAT
🖥 🇬🇧 February 12-13, 2025 Professional Scrum Master Advanced Training (PSM II; English; Live Virtual Class) Live Virtual Class €1,299 incl. 19% VAT

See all upcoming classes here.

You can book your seat for the training directly by following the corresponding links to the ticket shop. If the procurement process of your organization requires a different purchasing process, please contact Berlin Product People GmbH directly.

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🗞️ Last Week’s Food for Agile Thought Edition

Read more: Food for Agile Thought #341: Adopting Agility, Failure to Scale Ideas, Measuring Success, ‘Great’ Product Manager.

Categories: News
Stefan Wolpers: Stefan, based near Hamburg, Germany, has worked for 18-plus years as a Product Manager, Product Owner, Agile Coach, and Scrum Master. He is a Professional Scrum Trainer (PST) with Scrum.org and the author of Pearson’s “Scrum Anti-Patterns Guide.” He has developed B2C as well as B2B software, for startups as well as corporations, including a former Google subsidiary. Stefan curates the ‘Food for Agile Thought’ newsletter and organizes the Hands-on Agile Conference, a Barcamp for agile practitioners.
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