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Food for Agile Thought #202: Cognitive Biases, Agile Around the Globe, ProductOps, Metrics of Innovation

Food for Agile Thought’s issue #202—shared with 22,882 peers—dives into mental models and cognitive biases that impede decision making; we browse through a case study of a failed large Scrum project in the financial industry, and we get more ideas on how to overcome agile transition antibodies of an organizational immune system.

We also address how to make product discovery less of a gamble; we consider suitable metrics for an innovation program, and we get a glimpse at ProductOps. (DevOps, DesignOps, and now ProductOps—the space is getting crowded.)

Lastly, we learn more about how “Agile” is working around the globe, and how we could learn from other cultures.

Did you miss last week’s Food for Agile Thought’s issue #201?

🗞 Do you want to get this article in your inbox in the future? You can sign up here for our weekly ‘Food of Agile Thought newsletter’ and join 29k other subscribers.

🏆 The Essential Read: Cognitive Biases

Ben Crothers (via Atlassian): 5 cognitive bias examples and how to avoid them in decision-making

Ben Crothers points at five critical cognitive biases that directly influence the outcome of our efforts to create great products negatively.

Agile & Scrum

Glaudia Califano (via InfoQ): 📺 Agile Around the World

Fellow PSTs Glaudia Califano and David Spinks share case studies and observations of agile adoption in various countries, discussing how different cultures could learn from each other.

Wolfgang Steffens (via LeSS): Attempted LeSS Huge adoption at a German insurance company

Wolfgang Steffens shares a detailed case study of a failed Scrum scaling attempt.

John Hagel (via Deloitte Insights): Unleashing motivation for transformation

John Hagel shares his approach on how to motivate people to overcome the inevitable resistance to an organizational transformation.

📅 Liberating Structures Scrum Workshop — From Product Strategy to Roadmap to Sprint Review

Join us for another exciting LS Scrum workshop on September 7th, 2019, in Berlin. Following up on our first workshop, We will continue exploring LS microstructures, weave them into strings and apply those to Scrum’s soft underbelly — the product side, or figuring out what is worth building. Please note that this class is an advanced Liberating Structures Scrum workshop. The class is not suited for beginners to Liberating Structures. Also, you need to have a good understanding of both Scrum as well as product management in general. The workshop language is English.

Learn more: 📅 Liberating Structures Scrum Workshop — From Product Strategy to Roadmap to Sprint Review — Berlin, September 7, 2019.

Product & Lean

Hiten Shah (via productboard): Hiten Shah on identifying customer needs with stories

Hiten Shah elaborates on the importance of using stories to seek out your customers’ emotional hotspots, making product discovery less of a gamble.

Tristan Kromer: What Metrics Should Innovation Programs Measure?

Tristan Kromer delves into the issue of how to measure innovation programs: from agreeing on metrics before you start to the benefits of failure to insight velocity.

Melissa Perri: 📺 Product Operations: The Fuel for Winning Product Strategies

In this webinar replay, Melissa Perri introduces ‘Product Operations’ — the art of removing obstacles from evidence-based decision making.

From the Blog: 📯 Liberating Structures for Scrum: The Product Backlog Meetup

The fourth Liberating Structures for Scrum meetup addressed the Product Backlog, more precisely the issues with Product Backlogs that subsequently cause Sprint Plannings to fail and Scrum Teams to deliver below their capabilities; as the saying goes: garbage in, garbage out.

Learn more: Liberating Structures for Scrum: The Product Backlog Meetup.

📅 Scrum Training & Event Schedule

You can secure your seat for Scrum training classes, workshops, and meetups directly by following the corresponding link in the table below:

Date Class and Language City Price
🖥 🇩🇪 January 28-31, 2025 Professional Scrum Product Owner Training (PSPO I; German; Live Virtual Class) Live Virtual Class €1,299 incl. 19% VAT
🖥 💯 🇬🇧 Feburary 4-6, 2025 GUARANTEED: Hands-on Agile 2025: From Concept-Based to Context-Based Agility (English) Live Virtual Conference FREE
🖥 🇬🇧 February 12-13, 2025 Professional Scrum Master Advanced Training (PSM II; English; Live Virtual Class) Live Virtual Class €1,299 incl. 19% VAT
🖥 💯 🇬🇧 February 27, 2025 GUARANTEED: Professional Scrum Facilitation Skills Class (PSFS; English; Live Virtual Class) Live Virtual Class €749 incl. 19% VAT
🖥 💯 🇬🇧 March 6-April3, 2025 GUARANTEED: Align, Discover, Deliver: The Product Backlog Management Cohort Class (English; Live Virtual Class) Live Virtual Cohort €499 incl. 19% VAT
🖥 🇩🇪 March 11-12, 2025 Professional Scrum Product Owner Training (PSPO I; German; Live Virtual Class) Live Virtual Class €1,299 incl. 19% VAT
🖥 🇬🇧 March 26-27, 2025 Professional Scrum Master Advanced Training (PSM II; English; Live Virtual Class) Live Virtual Class €1,299 incl. 19% VAT
🖥 🇩🇪 April 10, 2025 Professional Product Discovery and Validation Class (PPDV; German; Live Virtual Class) Live Virtual Class €749 incl. 19% VAT

You can book your seat for the training directly by following the corresponding links to the ticket shop. If the procurement process of your organization requires a different purchasing process, please contact Berlin Product People GmbH directly.


📺 Join 1,550-plus Agile Peers on Youtube

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I invite you to join the “Hands-on Agile” Slack Community and enjoy the benefits of a fast-growing, vibrant community of agile practitioners from around the world.

If you like to join all you have to do now is provide your credentials via this Google form, and I will sign you up. By the way, it’s free.

🗞️ Last Week’s Food for Agile Thought Edition

Read more: Food for Agile Thought #201: Software Nature, Coaching Permission, Safe Spaces, ML Product Management.

Categories: News
Stefan Wolpers: Stefan, based near Hamburg, Germany, has worked for 18-plus years as a Product Manager, Product Owner, Agile Coach, and Scrum Master. He is a Professional Scrum Trainer (PST) with Scrum.org and the author of Pearson’s “Scrum Anti-Patterns Guide.” He has developed B2C as well as B2B software, for startups as well as corporations, including a former Google subsidiary. Stefan curates the ‘Food for Agile Thought’ newsletter and organizes the Hands-on Agile Conference, a Barcamp for agile practitioners.
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